Membership Coordinator (Part-Time, Remote – Florida Preferred)

The Florida Pest Management Association (FPMA) is seeking a Membership Coordinator to support membership recruitment, retention, and engagement. This is a hands-on role for a self-starter who is organized, responsive, and comfortable with member outreach.

Key Responsibilities

• Support membership recruitment, retention, and renewals
• Make regular outbound calls and follow up with members and prospects
• Manage invoicing, onboarding, and member communications
• Maintain accurate member data in the AMS (Naylor)
• Assist with email campaigns and outreach efforts
• Facilitate webinar sessions and manage logistics
• Ensure documentation and reporting requirements for FDACS are met
• Support CEU programs, events, and member engagement initiatives

Position Details

• Part-time: 25–30 hours per week
• Hourly position
• Remote (Florida-based candidates strongly preferred)
• Immediate need – start within 30–60 days

Qualifications

• Strong customer service skills with a professional phone presence
• Comfortable making consistent outbound calls
• Organized, detail-oriented, and able to manage multiple priorities
• Proficient in virtual meetings/webinars
• Experience with CRM/AMS systems (Naylor preferred)
• Proficiency in Excel and Microsoft Office / G-Suite

About Florida Pest Management Association

The Florida Pest Management Association (FPMA) is a statewide trade association dedicated to advancing the pest management industry through education, advocacy, and member engagement. FPMA supports licensed professionals and companies by providing resources, training, and connections that strengthen businesses and elevate industry standards.

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