Summary The Senior Director of Membership, Chapter & Group Engagement is responsible for leading strategies that strengthen member value, engagement, and retention in support of organizations mission. This role partners closely with chapters, volunteer leaders, and internal teams to deliver inclusive, consistent, and meaningful experiences that foster connection, participation, and long-term member commitment. The Senior Director provides strategic direction and operational leadership to support a diverse network of chapters and groups, leveraging data, insights, and best practices to enhance engagement models, support volunteer success, and ensure alignment with organizational priorities and community ne