As a Certification Coordinator you will work with the Customer Relations team and report to the Director of Certification & Customer Relations. This position requires excellent and thorough customer service to candidates and certificants in the Credential Management System (CMS). This individual processes customer inquiries and applications for certification, certification renewal, and CE-Self Assessment. Requires the ability to interact tactfully with all internal and external stakeholders of IBLCE and the IBCLC Commission and coordinate database integrity measures with the team.  This professional will interpret and apply policies and operating practices, carry out major assignments, be responsible for accurate record maintenance, handle confidential doc