The HubSpot Coordinator provides overall administration of HubSpot, using technical expertise and drive for excellence to solve problems, improve processes and ensure we are maximizing HubSpot's potential. It's an exciting time to join NATP as we integrate HubSpot to accelerate our marketing, sales, and customer service capabilities and enable our success. This role will collaborate cross-functionally with Member Services, Analytics, Marketing, and IT to ensure that HubSpot is fully optimized to support our organizational goals related to growth, engagement, and data governance. This role would suit an experienced HubSpot coordinator who is looking for an opportunity to grow their career and immerse themselves in our association to become a pivotal part of the team.

• Previous HubSpot administration and support experience (3+ years), including implementation, as a HubSpot Specialist, Coordinator, Administrator or Consultant.
• An understanding of all aspects of HubSpot configuration and technical/functional capabilities.
• Experience analyzing and presenting data to a varied range of stakeholders in a meaningful way.
• Working knowledge of web analytics tools including HubSpot analytics and GA4.
• The confidence to delve into business requirements and make recommendations to stakeholders is essential.
• Analytical, planning, and organizational skills with an ability to manage competing demands.
• Business acumen and the curiosity to develop a strong knowledge and understanding of our members and products.
• The tenacity to ensure objectives, goals, and commitments are met.
• Excellent communication, collaboration, and customer service skills with the ability to tailor interactions to suit different stakeholder groups.
• A creative approach to problem-solving with the ability to focus on details while maintaining the “big picture” view.

What Makes You Stand Out

• Previous association or non-profit experience is a plus
• HubSpot certifications
• Bachelor’s or associate degree in a related field

About National Association of Tax Professionals

National Association of Tax Professionals is comprised of over 23,000 leading tax professionals who uphold a superior standard of ethics and professional excellence. Members depend on us to deliver professional connections, content expertise and advocacy that provides them with the support they need to best serve the public. At NATP, we believe in what we do and value who we are. Our mission is to be the most reliable resource for developing professional tax expertise. We strive to support our members through relevant content and resources, effective advocacy, and the relationships they need to succeed professionally and personally.

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