Job Summary This position provides support to all Service Office personnel. Represents office as first point of contact, greeting, welcoming, and directing customers appropriately. Performs a variety of complex and routine activities and may require access to highly confidential information. Assists with maintaining security and telecommunications systems. Assists the Florida Surplus Lines Service Office's Executive and Operational Services functional unit in the organization’s day–to-day operations that include general office administration, accounting, and involvement in operational and strategic projects. The Operations Specialist is responsible for performing administrative and clerical duties, ensuring smooth business operations. The Operations Specia