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Membership Services Coordinator
Summary Membership Services Coordinator promotes the Association of Fundraising Professionals’ (AFP) membership, fulfills member requests, answers member and non-member inquiries, processes memberships and provides high quality customer service and membership department support. This is not a 100% remote position as it requires two days (Tuesday and Wednesday) in the Arlington, Virginia headquarters office. Major Responsibilities Supports membership recruitment and retention implementation efforts Serves as the first point of contact between AFP and the members and general Serves as the Lead for the AFP membership mailbox Responds to general AFP e-mail/voicemail Responds to incoming phone calls and dire
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