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Director of Member Services and Engagement
Director of Member Services & Engagement opening at the American Financial Services Association (AFSA), the primary trade association for the consumer credit industry, located in Washington, DC (near Farragut West Metro) with a staff of 26. AFSA represents more than 400 companies and shapes the industry's direction and positions on a broad range of public policy issues that affect the industry. The Director is responsible for the association’s member services and membership engagement by expanding AFSA’s visibility, membership growth and delivering added value to members and working with committee and board staff liaisons to ensure maximum enrollment and member participation. Most importantly, the new Director must have excellent sales and marketing skills to promote
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