The American Bankers Association is the banking industry's champion. Joining ABA makes you part of a team that: • has Extraordinary People - ABA experts are the "go to" sources for bankers, policy makers and the media for credible information and insights for the banking industry. • has Unmatched Scope and Scale - ABA's unparalleled information and services keep members current, knowledgeable and prepared. • is Impact-Driven - ABA has a proven record of bringing about positive change for our members and the industry. We take action and achieve results. Plus competitive pay, an outstanding benefits package, a convenient DC location, a professional collegial work environment and an opportunity to work on issues of national significance equals a winning combination!
Did you know that women and other marginalized groups are often reluctant to submit job applications if they don’t meet 100% of the requirements? We encourage you to take a chance! If you don’t satisfy every criterion, but know you can excel in the role, we urge you to apply! We’d love to connect and talk with you about joining our team.
Employer of Choice: ABA is recognized as a 2023 Great Place to Work!
Job Description:
The analyst, survey research, executes and conducts full cycle of survey research including questionnaire programming, panel management and data analysis/reporting. This involves the use of technology (e.g., Qualtrics, SPSS, R, Excel, Tableau) to automate processes.
Survey management
Maintain survey questionnaires/data collection forms for ABA’s primary research programs.
Program ABA surveys using an online survey software (e.g., Qualtrics, Alchemer).
Execute survey fielding, data collection, reminders, and track response rates.
Data cleansing, coding and analysis
Automate data processes (cleansing, manipulation, and tabulation) through programming codes (e.g., SPSS, R, Python) and/or excel techniques.
Assist in the maintenance of bank data dashboards.
Write reports on survey results with accuracy and timeliness.
Ad-Hoc requests and relationship building
Assist colleagues within ABA in streamlining survey program timelines and processes.
Build and maintain strong customer relationships with bankers, ABA staff, project business owners and third-party vendors.
Work with internal and external stakeholders to ensure successful project execution.
Process documentation and training
Create and maintain documentation for survey research program processes and best practices.
Remain up to date with the latest technology trends, data analysis techniques, and data visualization tools.
Other duties as assigned by business need.
Requirements:
Bachelor’s Degree (Master’s Degree is preferred but not required).
3-5 years’ experience in survey and data analysis/processing and report writing/development.
Proficiency with MS Office Suite; specifically, MS Excel and MS PowerPoint required.
Experience working with numbers and data visualization software (e.g., SPSS, R, Python, Tableau, Power BI) required, experience with HTML and/or Java Script preferred
Background in research methodologies/processes, data analysis, and data visualization techniques.
Strong attention to detail.
Ability to work independently.
Excellent verbal and written communication skills.
Ability to manage multiple projects simultaneously while maintaining a strong client service orientation
American Bankers Association (ABA) is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, age, sex, marital status, gender identity, sexual orientation, disability, protected Veteran status, personal appearance, political affiliation, family responsibilities, or any other characteristic protected by applicable law.
ABA encourages and celebrates diversity so if you are motivated, hardworking and want to make a difference, come as you are!
The American Bankers Association is the united voice of America’s hometown bankers—small, regional and large banks that together employ more than 2 million women and men, hold nearly $17 trillion in assets, safeguard $12.8 trillion in deposits and extend more than $9 trillion in loans. ABA believes that government policies should recognize the industry’s diversity. Laws and regulations should be tailored to correspond to a bank’s charter, business model, hometown markets and risk profile. This policymaking approach avoids the negative economic consequences of burdensome, unsuitable and inefficient bank regulation. Through a broad array of information, training, staff expertise and other resources, ABA supports America’s hometown bankers as they perform their critical role as drivers of America’s economic growth and job creation.
