Pensacola, Florida
Alexandria, VA
Posted: 03-Mar-23
Location: Sarasota/Manatee
Type: Part Time
Salary: $17.00 - $20.00 per hour
Categories:
Salary Details:
Required Education:
Additional Information:
Position: Administrative Specialist
Reports To: Executive Director
Exempt Status: Non-Exempt/ Part Time
Location: Sarasota Home Office
Salary Range: $17 to $20/hour DOE/ 20 hours average per week
Schedule: Monday through Thursday; Schedule TBD based on applicant’s and organization’s needs
Organization Information: The Florida Swimming Pool Association is a trade association for the swimming pool industry with 700+ member companies in 14 active chapters. FSPA provides educational courses for industry professionals, produces an annual industry trade show, and acts as the consumer resource for finding professionals in the swimming pool industry. The association provides government relations representation on behalf of its members to the Florida Building Commission and the Construction Industry Licensing Board as well as other legislative bodies that regulate the swimming pool industry in Florida such as the Department of Health and local building departments.
Job Summary: The Administrative Specialist is responsible for supporting the departmental activity of the FSPA from an administrative perspective. This includes our Membership, Education, and Government Relations departments. In addition, this individual will coordinate the administrative activity of our Florida Swims Foundation which is a 501c3 nonprofit. Primary goals of this position are achieved through efficiency and effectiveness while communicating the mission of FSPA: Advancing Florida’s Swimming Pool Industry. Navigating supporting our team through a holistic perspective of member engagement and volunteer management is key to success in this role.
This individual must also be highly motivated, results-oriented, persistent, and have a positive outlook and a clear focus on superior customer service; possess excellent time management skills; have great attention to detail; credible and comfortable dealing with a broad spectrum of business industries and people. They must enjoy a dynamic work environment and working with a small team.
Essential Duties and Responsibilities:
Membership
- Serve as a resource for information to members regarding FSPA benefits, such as our arbitration program, insurance affinity program, continued education, industry discounts etc. Respond in a timely manner to questions and provide assistance to ensure a high level of member satisfaction.
- Proactively maintain accurate records of FSPA members in database by continually updating and researching members to find ways to improve their return on investment.
- Process membership applications, initial new member communication and preparing new member welcome kits.
- Attend and assist with execution and networking at FSPA Events and Programs (before, during and after hours).
- Provide support for sales including recording leads, invoicing and providing reports within the membership database software.
Education
- Process continued education credits with the state of Florida by submitting data to the Florida Construction Industry Licensing Board
- Produce certificates of competition and email and/or mail them to students who have completed FSPA education courses
- Print, bind and prepare education materials such as course manuals, syllabus and supporting packets for tradeshow, state office and chapter education courses
Government Relations
- General administrative support for GR councils and committees including the Government Relations Committee, Builders Council, Service Council and Commercial Council and others
- Scheduling meetings and sending meeting reminders to members
- Attending meetings and taking meeting minutes
Florida Swims Foundation
- Processing scholarship applications under the guidance of our Office Manager for the scholarship program, sending out awards letters and mailing payments to schools
- Support of the Florida Swims Swim Lesson program
- Tracking of Florida Swims Swim Lesson program payments
- Liasoning between the FSPA, its Chapters and our program partner Every Child a Swimmer
General
- Mailer preparation and shipping for marketing, education, membership and any other departmental activities
- Administrative support for our Office Manager on the Arbitration Program
- Other duties as assigned
Benefits:
This position is a part time position and is not eligible for benefits at this time.
FSPA is an equal opportunity employer and does not discriminate or make employment decisions based on race, color, religion, biological sex, national origin, age, disability, marital status, sexual orientation, gender identification, pregnancy, veteran status or any other characteristic protected by law.
Job Type: Part-time
Pay: $17.00 - $20.00 per hour
Benefits:
- 401(k)
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Sarasota, FL 34240: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Administrative: 2 years (Required)
Required Competencies and Experience:
- Associate’s degree
- Two years of experience in a related field
- Membership association experience a plus
- Pool industry experience a plus
- Ability to work independently
- Excellent communications skills with a customer service focus
- Ability to work with a team and build relationships
- Proficient in Microsoft Office suite, and in particular Mail Merge
- Membership database experience required; Personify/MemberClicks preferred
- Ability to travel within the state of Florida on occasion and attend events after hours and/or on weekends
- Understand and uphold FSPA’s code of ethics and mission of advancing Florida’s swimming pool industry
- Uphold the FSPA’s core values of Integrity, Adaptability, Reliability, Accountability and Collaboration
