Primary Responsibilities:  

1. Serves as the designated point of contact for incoming calls regarding event registrations, member portal and log in information, ribbon cuttings and general membership inquiries
2. Maintains rosters and tracks attendance for Chamber Leads Groups and Ambassadors
3. Coordinates logistics for Benefits & Breakfast, Professional Development Series and Beyond the Basics including announcements, invitations, website updates, material development, registration, billing, set-up and follow-up
4. Manages database of member attendance for events, handles billing, payments, credit card and other financial transactions related to the membership data base
5. Creates sponsorship fulfillment reports for event investors
6. Provides direct outreach to members, sponsors and volunteers as needed
7. Supports staff and volunteers for Total Resource Campaign
8. Supports administrative needs of committees for strategic priorities

   Minimum Education and Work Experience Requirements:

   1. Bachelor’s degree preferred; AA allowed per qualifications
   2. Two to three years experience in a similar position with a member-supported association or an organization that requires extensive customer interaction and customer service skills with a demonstrated level of effective performance
   3. Special competency in database management and practical business and organizational skills

   Skills:

   1. Strong organizational and communication skills (written and verbal)
   2. Excellent problem-solving techniques and abilities
   3. Working knowledge of Microsoft products and database programs
   4. Strong interpersonal skills and personal discipline
   5. Ability to manage diverse administrative requirements
   6. Ability to work on a team, as well as independently
   7. Attention to detail