This position requires a special individual with high-level customer service skills as well as the ability to manage committee meetings, maintain quality standards while meeting deadlines under a heavy workload, excellent verbal and written communication skills, and the ability to work independently with minimal supervision. Facilitators at times with have to travel to back-to-back meetings and must have the ability to work well on the road to complete the necessary documents and reports. Facilitators must quickly become well versed in the services and programs offered by the association and be able to effectively communicate program-wide messages and policies to the members. Must have knowledge of or the ability to learn the basic principles of good management practices and systems. Knowledge of home design, building, marketing and meeting planning is highly desired.

Requires four to six years experience in a member service or committee management capacity for an association. Proficiency in Excel, Outlook and MS Word are critical. A bachelor's degree in business, communications, association management or related field or equivalent combination of training, experience and skills, is desired.

To be considered for this position, please visit nahb.org/jobs.

Equal Opportunity Employer